How do you ship a car bought at Copart or IAA auction?
If you purchased a vehicle from an auction site like Copart or IAA, the shipping process requires additional coordination to ensure the carrier can access the lot. You must provide us with three specific pieces of documentation: the lot number, the gate pin, and your buyer number. Without these, the facility will not release the vehicle. Additionally, you should ensure that your payment to the auction house is fully processed and you have obtained a paid-in-full receipt.
Because auction facilities operate on strict schedules and require appointments, these pickups often take 1 to 3 days longer to arrange than residential shipments. Carriers must coordinate their arrival times with the auction’s dispatch office, which can be affected by high volume or staffing limitations. We communicate these requirements early to help prevent unnecessary storage fees or delays in getting your vehicle on the road.
